Privacy Policy

AI Flux3 (“we”, “us”, or “our”) operates the website ai-flux3.com and the AI video generation service available through it. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

Information We Collect

We collect only the information needed to run the service:

1. Account information — email address and any optional profile details you provide when signing up.
2. Usage data — prompts, model selections, resolution/duration settings, and generation outputs stored so you can revisit your history.
3. Payment information — billing details handled by Stripe. We do not store full card numbers on our servers.
4. Technical data — limited request data used for service security and anonymous page-view data measured through our self-hosted Plausible instance.
5. Cookies — only essential cookies for authentication and locale preference. We do not use advertising or third-party analytics cookies.

How We Use Your Information

We use your data to:

• Provide, maintain, and improve the video generation service.
• Process payments and subscriptions through Stripe.
• Send account confirmations, security alerts, and support responses.
• Detect abuse, fraud, and violations of our Terms of Service.
• Understand aggregate usage through Plausible to improve the product.

Data Processors and Subprocessors

We rely on the following service providers to operate AI Flux3:

| Provider | Purpose | Data Involved | |---|---|---| | Supabase | PostgreSQL database hosting | Account data, generation metadata, credits, subscriptions | | Stripe | Payment processing | Billing details, payment method tokens, transaction history | | fal.ai | Video and image inference | Prompts, uploaded images/videos, and generated outputs | | Plausible | Self-hosted, anonymous analytics | Page views, referrer, country, device type (no cookies) |

When you submit a prompt or upload media for generation, that content is sent to fal.ai for processing. We do not share your data with any other AI providers for training purposes without your explicit consent.

Data Storage and Security

Your data is stored in Supabase databases with encryption in transit and at rest. Access is restricted to the minimum required for service operations. No internet transmission is 100% secure, and we cannot guarantee absolute security, but we follow industry practices to protect your information.

Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information. You can request this by contacting us at [email protected].

Data Retention

We keep your account and generation history while they are needed to provide the service or meet legal obligations. You may ask us to delete eligible account data by contacting [email protected]. Plausible analytics is retained only in anonymous, aggregate form.

Children’s Privacy

AI Flux3 is not intended for users under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated date. Continued use of the service after changes means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy, contact us at [email protected].

— AI Flux3, ai-flux3.com